FAQ — Workshops
Booking & Payment
Where are the workshops held?
Workshops are hosted at different locations across Copenhagen, including the Cake Atelier home studio and selected partner venues.
The exact location is always specified in each workshop listing.
Please make sure to review all event details carefully before booking.
How many people attend each workshop?
Workshops vary in size depending on the format and location.
Small group sessions may host 5–6 participants, while larger events can accommodate up to 20–30 participants.
For larger workshops, additional assistants are present to support the session and ensure a smooth experience.
How do I book a workshop?
Bookings are completed via the provided booking link or ticket platform.
Your spot is secured once payment has been completed and you have received a confirmation.
What payment methods do you accept?
Payment can be made via:
- MobilePay (payment link provided)
- Bank transfer
- Booking platforms (when applicable)
Full payment is required to confirm your spot.
What is your cancellation policy?
Workshop bookings are non-refundable.
- Up to 7 days before the event: your spot may be transferred to another date (subject to availability) or to another person.
- Less than 7 days before the event: transfers to another person only.
Can I transfer my ticket to someone else?
Yes — you are welcome to transfer your spot to another person if you are unable to attend.
Please inform Cake Atelier Copenhagen in advance with the new participant’s name and contact details.
What happens if I can’t attend?
Due to limited capacity and preparation involved, no refunds are offered.
Whenever possible, you may transfer your ticket as outlined above.
What if Cake Atelier cancels or reschedules a workshop?
In the unlikely event that a workshop is cancelled or rescheduled by Cake Atelier Copenhagen, you will be offered:
- A full refund, or
- A transfer to a new date
Attendance & Participation
Who can attend the workshops?
Workshops are designed primarily for adults, due to the technical content and pace.
Children aged 10+ are welcome only if accompanied by a participating adult.
Please note:
- No separate supervision is provided
- The workshop pace and structure will not be adjusted for individual participants
Do I need previous experience?
Each workshop clearly states the required level (beginner / intermediate / advanced / social event).
Please ensure the workshop matches your level before booking, as the session will follow a set structure. You are welcome to contact me if further information is needed to help your decision.
Can I arrive late?
Please arrive 10 minutes before the workshop starts to settle in, leave your belongings, and get comfortable.
Late arrivals may miss important parts of the session, and it may not be possible to repeat instructions.
Can you refuse participation?
Cake Atelier Copenhagen reserves the right to refuse participation if a participant behaves in a way that disrupts the workshop or other attendees.
Workshop Format
What is included in the workshop?
Each workshop includes all necessary materials, tools, and ingredients unless otherwise stated.
You will also take home your finished cake or creation.
Details may vary depending on the specific event and will always be listed in the workshop description.
What should I bring?
No prior equipment is needed.
We recommend wearing comfortable clothing suitable for a hands-on, creative activity.
What happens during the workshop?
Workshops follow a structured format with guided instruction and hands-on practice.
Please note that:
- This is a group experience
- Individualised or one-to-one teaching is not provided
- The pace will not be adjusted for individual participants
Are the workshops certified courses?
Workshops are designed as creative experiences for learning and enjoyment.
They are not formal or certified training programs.
Allergies & Requirements
Do you cater for allergies or dietary requirements?
Some workshops may offer specific dietary options (e.g. gluten-free sessions).
However, workshops take place in environments where common allergens are handled.
A completely allergen-free environment cannot be guaranteed.
By booking a workshop, you acknowledge and accept this risk.
Allergen information can be provided upon request.
Photos & Business Information
Do you take photos during the workshop?
Photos and videos may be taken during workshops for marketing purposes, including use on the website, social media, and printed materials.
By participating in the workshop, you consent to this use.
If you prefer not to appear in any content, please inform us at the beginning of the session.
Is Cake Atelier Copenhagen a registered food business?
Cake Atelier Copenhagen operates as a registered home bakery and follows Danish food safety regulations and standards.